Get 10% OFF + Free Delivery Australia-Wide – Limited Time Only! Shop Now

Shopping Cart

0

Your shopping bag is empty

Go to the shop

Privacy policy

Privacy policy

At Purrlandia, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make a purchase, or engage with our services.

1. Information We Collect

We collect two types of information from you:
Personal Information: This includes any details that can identify you personally, such as:

  • Name

  • Email Address

  • Mailing Address

  • Phone Number

  • Payment Information (credit/debit card details)

  • Shipping Address

Non-Personal Information: This includes data that cannot identify you directly but helps us understand how you interact with our website, such as:

  • Browser information

  • Device information

  • IP Address

  • Pages you visit

  • Time spent on our site

  • Referral URLs

2. How We Use Your Information

We use your information for several purposes, including:

  • To process your orders and deliver products/services.

  • To send you updates, promotional emails, and newsletters (only with your consent).

  • To improve the user experience by personalizing content, services, and advertisements.

  • To communicate with you regarding customer service, feedback, and support.

  • To comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Protect Your Information

We employ industry-standard security measures, including encryption and secure servers, to protect your personal information. We use secure payment gateways and never store sensitive payment information such as credit card numbers on our servers.

4. Sharing Your Information

We may share your personal information with:

  • Service Providers: Third-party companies who assist us in operating our website, processing payments, or shipping products.

  • Legal Obligations: If required by law, we may disclose your information to comply with legal processes, enforce our policies, or protect the rights, property, and safety of others.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred.

We will not sell, rent, or trade your personal information with third parties without your consent.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that are stored on your device and help us:

  • Remember your preferences and shopping cart.

  • Analyze website traffic and improve site functionality.

  • Personalize your experience by offering relevant content and ads.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use some features of our website.

6. Your Data Protection Rights

Depending on your location, you may have the right to:

  • Access, correct, or update your personal information.

  • Request the deletion of your personal data (subject to certain conditions).

  • Object to or restrict the processing of your personal information.

  • Withdraw your consent to receive marketing emails at any time.

To exercise any of these rights, please contact us at [Insert Contact Email].

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us, and we will take immediate steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will include the date of the most recent revision. Please review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.